Refund Policy
Last updated: May 2026
We want you to be happy with Jot. If you are not, we will refund you.
1. 14-day refund
If you are not satisfied with a paid subscription, contact us within 14 days of the charge and we will refund it in full.
2. How refunds are processed
Payments and refunds are handled by our payment provider, Paddle, who acts as the merchant of record for your purchase. Approved refunds are returned to your original payment method.
3. How to request
Email us or use the Contact page with your account email and the charge you would like refunded. We respond within two business days.
4. Cancelling
You can cancel anytime from your billing settings; cancelling stops future charges. The Solo plan is free and needs no cancellation.